Our
Guarantee
All goods offered have been chosen
for their quality and value, and should reach you in
perfect condition. Should you be in any way
dissatisfied with your purchase, please let us
know
as soon as possible and we will either replace,
exchange, or refund the price.
Republic of Ireland: we regret
that we are unable to accept orders from customers for
despatch outside the United Kingdom.
Please click
here if you wish to view our Ordering & Delivery
Information
Privacy
Statement
Suttons
Consumer Products Ltd., will hold your information for
the purpose of administering your account and marketing.
We may share the information within our group. If you do
not wish to receive marketing information from Ferndale
Lodge or other Suttons Consumer Products Group brands,
please advise us at info@ferndale-lodge.co.uk
We are committed to protecting
your privacy. We will only use the information that we
collect about you lawfully (in accordance with the Data
Protection Act 1998). We will not e-mail you in the
future unless you have given us your consent.
We will give you the chance to refuse any marketing e-mail from us or from
another trader in the future.
The type of information we will collect about you includes:
Your name
Address
Phone number
Email address
Credit/debit card details
We will never collect sensitive information about you without your explicit
consent.
The
information we hold will be accurate and up to date. You
can check the information that we hold about you by
e-mailing us. If you find any inaccuracies we will
delete or correct it promptly.
The personal information which we hold will be held securely in accordance with
our internal security policy and the law. If we intend to transfer your
information outside the EEA (European Economic Area) we will always obtain your
consent first.
If you have any questions/comments about privacy, you should email us at
info@ferndale-lodge.co.uk
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